MANAGE BOOKING

For all Albawings scheduled flights, changes concerning dates and time of the flight shall be allowed subject to their availability. You may contact the websites www.albawings.com or up to 24 hours before departure or the Call Centre up to 2 hours 30 minutes before departure. You must make a payment of a 35 Euros fee per passenger plus the difference between the price originally paid and the lowest price available at the time the change is requested. In circumstances where the available rate is less than the price originally paid, there is no refund. The change of name has a fixed cost of 80 Euros and it is allowed through the websites www.albawings.com up to 24 hours before flight departure. The route modification (change of origin or destination of the trip) is only possible through the Call Center. Name changes are not permitted in the case of reservations including more routes if a route has already been taken (used) or expired; reservations including more flights must bear the same name for all routes.
For all rates fuel surcharge is not refundable. Government taxes are refundable. Requests for reimbursement of taxes must be submitted no later than 30 (thirty) days from the date of the flight booked by sending an e-mail to the following address [email protected]  following the instructions provided therein about the documents to be sent for the requests to be admitted.
In the case of bookings made through the websites www.albawings.com or through the Call Center confirmation of the booking with the "Reference Code" or "Booking Number" and flight details of the ticket purchased shall be transmitted to the passenger via e-mail. To make a booking it is necessary and mandatory for passengers to disclose a valid email address and a valid mobile number. All communications by the Company relating to the booking (confirmation, cancellation, operational variations) shall be sent only to the email address specified at the time of booking. In the case of purchase of the ticket at an agency, the agency will be responsible to ensure the delivery of the "Reference Code" or "Booking Number" and flight details to passengers.
For all our flights it is not necessary in any event to reconfirm your flight. Howeverit is advisable to check through the websites of the Company at least 72 hours before the flight departure times, as well as the arrival hours or you can call our Call Center: +355 (0)45 800100.